Ordering Information for E. Arthur Brown Company

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©copyright 1997-2012 E. Arthur Brown Company, 4088 County Road 40 NW, Garfield, MN 56332 * 800-950-9088 * sales@eabco.com
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Contact Information

Email Addresses:
Order Status, Quotes, and To Check Stock: status@eabco.com
General Inquiries and Questions: sales@eabco.com
Phone and FAX Numbers:
Toll Free Order Line: 800-950-9088
Regular Phone Line: 320-834-3000
FAX Line: 320-834-3002
Mailing/Shipping Address:
E. Arthur Brown Company, Inc.
4088 County Road 40 NW
Garfield, MN 56332
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Regular Ordering and Shipping Information - Scroll Down for Restrictions

Shipping Charges from our Shopping Cart Checkout Process...

 - On regular mail orders to the contiguous United States, we collect shipping, handling, and insurance charges based on the total shipping weight of your order. Our shopping cart is configured to use US Postal as well as UPS shipping rates and add insurance and packaging costs. In some cases the actual weight of the product and our "Shipping" weight may differ in order to calculate our total shipping charge more accurately.
  Overnight, 2-Day, and 3-Day Shipping - These orders are accepted only via telephone so that items can be confirmed "in-stock" and accurate charges can be quoted. Call Toll Free 1-800-950-9088 for this type of shipping.
  $10 Bullets Only Shipping Terms: A USPS promotional FLAT CHARGE of $10 per shipment for bullets only orders. Maximum 15 lbs mix and match per shipment. Out-of-stock and partially out-of-stock orders will be back-ordered, held, and shipped all together in one shipment as soon as we are re-stocked. (Split Ship is Available at $10/Shipment).
  For more information on this special promotion, see our Flat Rate Shipping for Bullets Web Page.
  Free Rifle Scope Shipping - We offer FREE GROUND SHIPPING on Special Promotion Riflescopes. The riflescope portion of your order won't be charged shipping at Check Out. (Sorry, no free shipping to HI, AK ) .
  Please Note: There are special circumstances, terms, and conditions that apply to this FREE GROUND SHIPPING service... Please Click Here or scroll down for more complete information.
  Ammunition, Solvents, Liquids - Ship via UPS - Ground Only. Sorry we don't have a choice on this.
  Rifle Shipping Charge - We have to charge a minimum of $30 each to ship rifles, shotguns, or other long guns. This applies when we sell a whole rifle as well as when we do service, installation, French Gray, engraving, muzzle brake install, etc... Time and materials for secure packaging, plus shipping costs require a minimum of $30 each.
  Handgun Shipping Charge - Unfortunately, the only way we can ship complete handguns is by UPS and they require Next Day Air shipping. The minimum charge is $70. (Note: A TC frame without a barrel is not a complete handgun and can ship at regular ground rates (see chart above right). The shipping for complete handguns is minimum $70.
  Back-Orders - We try to have everything in stock for immediate shipment. However, if what you order is out of stock, we'll "back-order" it and ship your order as soon as the item(s) are back in stock.
  International Orders - Sorry, We DO NOT SHIP out of the USA. We can not use any billing OR shipping addresses that are not in the US. If you use a billing or shipping address that is not in the US the order will NOT be processed. For details as to why click here International Orders - Terms and Conditions

How to Place an Order....
  You can order via the internet "On-Line" or you can order via toll free telephone service, or you can order via FAX, or you can order via the US Mail. All we need is your name, shipping address, and daytime phone number; The item(s) you wish to order (see special info below on ordering guns); And, your VISA, MasterCard, or Discover Credit Card Number and Expiration Date. Orders sent in by US Mail can also pay by check or Money Order.
Order ON-LINE with Security...
  Our website is secured by RapidSSL Encryption Technology with a $10,000 Warranty. On top of that, we use authorize.net encryption for credit cards. And finally, we subscribe to regular website security scanning by Trustwave Trusted Commerce. We take your privacy and security seriously... Order from EABCO with Confidence!
Toll Free Phone Order Line... Call 1-800-950-9088  
  We're here from 8:30-4:30 CST M-F and we have an answer machine that will record your order at any other time. Please use this number only when you have your order ready. 
Order By FAX to 320-834-3002. Our FAX line is often busy during the daytime!
Local Order Calling to 320-834-3000.
Order By U.S.Mail...Address Your Envelope As Follows:

E. Arthur Brown Company, Inc.
4088 County Road 40 NW,
Garfield, MN 56332

  Ordering Guns - Guns bought from us must be shipped to a Federal Firearms Licensed dealer (FFL) You can place the order directly with us and pay us directly, but the gun has to be shipped to an FFL dealer to process the paperwork and ownership transfer. If your dealer would prefer to place the order and pay directly, you can still talk to us to get all of the details straight. Then give the dealer the exact order to send to us.
  Sending In Guns for Upgrade or Service - No FFL is required when sending your gun directly to us for upgrade or service. We are a licensed FFL facility and you may ship your gun to us legally. We recommend using UPS and insuring for replacement cost. Ship to the address above. We return the gun to the address you shipped from. 
  Special Handgun Shipping Information: Shootable handguns require Next Day Air Shipping. Deactivated handguns such as Contender or Encore frames with no barrel or Ruger single action revolvers with no cylinder can be shipped by ground at our shipping chart rates.
  Ordering Custom Barrels or Sending Barrels In - Barrels you order can be shipped directly to you. This includes TC Encore and Contender barrels. Use UPS or Postal Services to send a barrel to us.
  Terms of Sale - Prices, Specifications, and Terms May Change Without Notice…
   Returns - Manufacturers do not allow us to offer free trials. Any purchase that you’ve mounted, installed, used, damaged, scratched, or soiled in any way is not returnable to EABCO for refund. Ammunition, ammunition components, gun stocks, and scopes that have been mounted are non-returnable for any reason. Do Not Send Defective Scopes to EABCO. Scope warrantee service is performed by the scope manufacturer.
  10 Day Examination Period (no use or installation). If, within 10 days of receiving a non-custom catalog item you decide not to keep it, you can return it for a refund or credit of the purchase price less shipping. All returns must be in brand new, unblemished condition with original packaging and documentation. Sales are final after the 10 day period.
  Special Orders - Non-Catalog Items ordered especially for you are not returnable, regular shipping terms apply.
  Catalog Items Which Included Free Installation - There is a 10 day examination period. If, within 10 days of receiving a Free Installation item you decide not to keep it, you can return it for a refund or credit of the purchase price of the item less installation costs and shipping.   Our regular shop rate for installations is $60/hr. Items which have been permanently modified by being installed are not returnable.
  Custom Work - Guns, barrels, finishing, engraving, or other custom shop work which has been specially ordered by you and made especially for you are guaranteed to function properly and have accuracy for one year (12 months) beginning at the shipping date. Prices do not include working up accurate handloads, teaching proper handload procedures, or test firing groups at the shooting range. If you require Accuracy Proof Testing, we can provide this service at a charge of $60 per hour. For a period of one (1) year after the shipping date, EABCO will replace or repair defective custom work at no charge. You pay only the shipping costs. This excludes damage caused by rough handling or misuse. Modifications done by non-EABCO gunsmiths will void this guarantee. Repairs to items modified by non-EABCO gunsmiths will be performed at our regular $60 per hour shop rate.
  Oversized Pivot Pins Void All Warrantees... Here's Why:
 The center line position and alignment of the TC Encore and Contender barrel pivot is critical to the headspace of the chamber and lockup of the barrel to the frame. When we machine the underlugs for our barrels, they are clamped squarely on an extremely precise CNC Milling Machine. The pivot pin centerline is located to within 10ths of a 1/1000th of an inch. The hole is "peck" drilled at a computer programmed and consistent rate to insure that it does not wander and goes in straight and true. The hole is then CNC machine reamed to final dimension with the centerline at the same location while the part is still clamped squarely on the CNC machine. We are sure that the Thompson Center Arms factory uses a similar and equally precise system for locating the centerline of this hole, though they produce these in much higher mass quantities than we do. In order to get our barrels to headspace and lock up properly, we had to get our barrel lugs AT LEAST as precise as the TC Factory and frankly, we were amazed at how close the TC Factory holds these dimensions. Our lug making system is as good or better than the TC factory simply because we produce fewer and can watch and check each one to make sure it comes out right.
  The bottom line is this: Anybody who thinks they can improve on this level of precision by HAND REAMING the pivot pin holes to fit oversized pivot pins is making a serious and potentially dangerous error. At the least, such modifications may ruin your gun and take away the barrel interchange ability that is part of the reason you bought your TC Encore or Contender in the first place. At the worst, it could affect the barrel to frame lock-up and headspace to a degree that will make your gun dangerous to shoot.
  We have instruments that can measure and detect whether the pivot pin hole has been modified to fit oversized pivot pins. There is no doubt about this. If you perform any modification to a barrel it will void all warrantees but this one is especially bad because it is not repairable... barrels and/or frames that have been modified to fit oversized pivot pins may still work okay, but they are not improved over original condition. And if they don't work okay, they are very expensive garbage. Don't be talked into messing around with oversized pivot pins.

Free Riflescope Shipping by Ground... Details Below!

  We are now offering FREE GROUND SHIPPING on Special Promotion Riflescopes. Riflescope promotions that include FREE GROUND SHIPPING are clearly specified in the Shopping Cart Description of the Special Promotion Riflescope. Aside from Special Circumstances (below), these Special Promotion Riflescopes will not be charged for shipping.
  Special Circumstances - The FREE GROUND SHIPPING applies only to the Special Promotion Riflescope portion of any order. For example, if your order includes other items in addition to the Special Promotion Riflescope, you will be charged our regular shipping charge for those items only and no additional charge for the Special Promotion Riflescope.   If you have a question about this, please call toll free 800-950-9088 for help.
  Returns and/or Exchanges - Special Promotion Riflescopes which have been sold with FREE GROUND SHIPPING terms, will be refunded or credited for the purchase price of the Special Promotion Riflescope minus our regular shipping charge. This includes 10-Day Examination terms and does not preclude anything from the Terms of Sale listed above.
  Special Shipping Requirements - FREE GROUND SHIPPING applies only to Special Promotion Riflescope orders which can be shipped via UPS OR USPS Ground shipping services. Orders requiring any other type of shipping service do not qualify for the Free Riflescope Shipping promotion. Please call toll free 800-950-9088 for special shipping charges.

Restrictions

25 + Round Magazine Restrictions:
CA,HI,MD,MA,NJ,NY,Washington DC
Cities in CO: Denver
Cities in IL: Aurora, Chicago, Franklin Park, Oak Park, Riverdale

Ammo Restrictions: ALL AMMUNITION MUST SHIP UPS Ground ONLY
WE CANNOT SHIP AMMO TO:
NY: statewide
CA: Los Angeles, Oakland, San Francisco
MD: Montgomery county
Wash DC
Massachusetts: statewide

New York Restrictions:
NO magazine clips (not even 10 round)
NO Ammo
NO M1 Carbine or Tommy Gun Accessories
NO products with the word “TACTICAL” (see Jill if you have a question on this)
NO products requiring an FFL

ORM-D Shipments Must:
Ship UPS ground or USPO Parcel Post. They CANNOT ship to AK, HI, PR or Virgin Islands.
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E. Arthur Brown Company, Inc, sales@eabco.com, 4088 County Road 40 NW, Garfield, MN 56332
ph. 320-834-3000, FAX 320-834-3002 , Orders Only Toll Free 1-800-950-9088